POLICY

Terms and Conditions for accommodation contract

Scope of Application

Article 1. The Accommodation Contract and related agreements to be entered into between the Hotel and the Guest to be accommodated shall be subjected to these Terms and Conditions. and any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practice. In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practice, not with standing the preceding paragraph,the special contract shall take precedence over the provisions of these Terms and Conditions.


Application for Accommodation Contract

Article 2.A person who intends to make an application for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars;
(1) Address,name, nationality, sex, nationality and occupation of the person(s);
(2) date of accommodation and estimated time of arrival;
(3) other particulars deemed necessary by the Hotel.

2.In the case when the Guest requests during his or her stay extension of the accommodation beyond the date in Subparagraph(2),it shall be regarded as an application for a new Accommodation Contract at the time such a request is made.


Conclusion of Accommodation Contract, etc.

Article 3.An Accommodation Contract shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However the same shall not apply when it has been proved that the Hotel has not accepted the application.

2. Under the accommodation contract, the guest need to pay the deposit by the accommodation day or the date specified by the hotel.

3. We shall treat the accommodation contract as invalid under any of following cases,
(1)When the Guest has failed to pay the deposit by the date specified by the Hotel as stipulated.
(2)When the hotel cannot contact with the guest from the first date we contact it to 10 days, ( if the accommodation day is less than 10 days, it is until 1pm of the accommodation day)
(3) When the gust decline to receive the contact from the hotel.

(4) In the case of (3) and (4), the guest may not to get a refund.

(5) under the accommodation contract, the hotel could ask the guest to pay the deposit.

The deposit shall be first appropriated for the accommodation charges to be paid by the guest, then secondly for the cancellation charges under Article 6, thirdly to the reparations under article 16 as applicable, and the reminder, if any, shall be refunded at the time of the payment of accommodation charges as started in Article 12.


Refusal of Accommodation Contract

Article4.The Hotel may not accept the conclusion of the Accommodation Contract under any of the following cases:

(1) When the application for accommodation does not conform with the provisions of these Terms and Conditions.
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself or herself in a manner that will contravene the laws or act against the public order or good morals in regard to the accommodation;
(4) When the Guest seeking accommodation can be detected as a corporation or other groups of which business activities are under control of an organized crime syndicate or a member of organized crime syndicate. When the Guest seeking accommodation is a corporation which any of directors are proven to be a member of an organized crime syndicate. When the Guest seeking accommodation has used violence to, assaulted, threatened, blackmailed and made threatening and unreasonable demands to the Hotel or the employees of the Hotel, or has requested the Hotel to assume an unreasonable burden, or is deemed to have conducted similar acts in the past.
(5) When it is feared that the Guest is clearly detected as being in a state of intoxication etc. and may disturb other guests of the Hotel. when the Hotel is unable to provide accommodation due to the Act of God, failure of the equipment and/or other unavoidable causes
(6) When the guest seeking accommodation can be detected as carrying an infectious disease.
(7) When the Hotel is requested to assume an unreasonable burden in regard to the accommodation.
(8) In the case the hotel deems the guest have clearly psychosomatic disorders.
(9) The guests are only minors without permissions of their parents.
(10) In the case that the purpose of the accommodation contract is handing over to others.
(11) The reservation is contracted without intention of the guest.
(12) When the hotel is unable to provide accommodation due to the Act of got, failure of the equipment and /or other unavoidable causes.
(13) It comes under the provisions of the prefectural ordinance.


Right to Cancel Accommodation Contract by the Guest

Article 5.The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.

2.In the case when the Guest has canceled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested the payment of the deposit by the specified date as prescribed in Paragraph 2 of Article 3 and the Guest has canceled accommodation before the payment),the Guest shall pay cancellation charges as listed in Attached Table No.2.However,in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest has been informed of the obligation of the payment of cancellation charged in case of cansellationby the Guest.

3.In the case when the Guest does not appear by 22:00 of the accommodation date (2 hours after the expected time of arrival if the Hotel has been notified of it) without an advance notice, the hotel may regard the Accommodation Contract as being canceled by the Guest.


Right to Cancel Accommodation Contact by the Hotel

Article 6.The Hotel may cancel the Accommodation Contact under any of the following cases;

(1) When the guest is deemed liable to contract and / or has conducted itself in a manner that will contravene the laws or act against the public order and good moral in regard to the hotel.
(2) When the Guest seeking accommodation can be detected as a corporation or other groups of which business activities are under control of an organized crime syndicate or a member of organized crime syndicate. When the Guest seeking accommodation is a corporation which any of directors are proven to be a member of an organized crime syndicate. When the Guest seeking accommodation has used violence to, assaulted, threatened, blackmailed and made threatening and unreasonable demands to the Hotel or the employees of the Hotel, or has requested the Hotel to assume an unreasonable burden, or is deemed to have conducted similar acts in the past.
(3) The hotel is unable to provide the accommodation due to the guest gamble and commit any offense against public decency or public order and has used violence and asked the unreasonable request to the hotel. When the guest bring the illegal drugs and guns, the hotel assume that the guest take any other disruptive behavior, the hotel is unable to provide it.
(4) When the hotel is unable to provide accommodation due to natural calamities and /or other unavoidable causes.
(5) When the guest can be clearly detected as carrying an infectious disease.
(6) When the guest has used violence in making demands of the accommodation facilities or its employees, or has requested the Hotel to assume an unreasonable burden.
(7) When the Hotel is unable to provide accommodation due to the Act of God, failure of the equipment and/or other unavoidable causes for other guests.
(8) When the provisions of the enforcement ordinance for the Tokyo hotel business law is applicable.
(9) When the guest does not observe the rules prohibiting certain actions specified under the house regulations stipulated by the hotel( restricted to prohibitions deemed necessary in order to prevent fires), such as smoking in bed, and mischief to the fire fighting facilities.
(10) In the case that the purpose of the accommodation contract is handing over to others.
(11) In the case the accommodation contract is conducted by travel agency, the hotel may cancel the contract when the agency has not payed the fee, which means, disable to confirm the deposit at the accommodation day by the agency.
(12) When the guest otherwise fails to abide by the house regulations established by the hotel.

2. Notification ofdissolve will notice by calling, e-mail, letters. If the guest has not received it, it will follow as Article 3 (3), or it will be able to deal as it reached at the date that may originally reached that time.

3. When the hotel make the contract to cancel following by Article6-2, the guest will not get refund from the hotel except Article 1(3) and (5).


Registration

Article 7.The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation;

(1) Address,name,age,sex,nationality and occupation of the person(s);
(2) If the Guest does not have the Japanese nationality,the passport number,and the port and date of entry in Japan; check of the actual passport and its photocopying;place of accommodation on the previous day;
(3) estimated date and time of departure;
(4) other particulars deemed necessary by the Hotel.


Occupancy Hours of Guestrooms

Article 8.The Guest is entitled to occupy the contracted guestroom of the Hotel from 5:00pm to 10:00am the next morning.However,in the case when the Guest is accommodated continuously, the Guest may occupy it all day long,except for the days of arrival and departure.

2. The Hotel may,notwithstanding the provisions in the preceding Paragraph,permit the Guest to occupy the room beyond the time prescribed in the same Paragraph.In this case,extra charges shall be paid.

3. In the case if it is necessary to clean up the room, the Hotel may go into the guest room even though the time the guest use the room.


Observance of the Hotel Rules of Conduct

Article 9.The Guest shall observe the Hotel Rules of Conduct established by the Hotel,which are posted with in the premises of the Hotel.


Business Hours

Article 10.The business hour is following by brochure, HP and the notice board in the hotel.


Payment of Accommodation Charges

Article 11.The breakdown and method of calculation of the accommodation charges that the Guest shall pay is as listed in the noticing board of the hotel.

2. Accommodation charges as stated in the preceding Paragraph shall be paid in Japanese currency or by a credit card or hotel ticket recognized by the Hotel at the front desk at the time of registration or upon request by the Hotel.

3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for the Guest by the Hotel and are at the disposal of the Guest.


Liabilities of the Hotel

Article 12.The Hotel shall compensate the Guest for the damages if the Hotel has caused such damages to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements.However,the same shall not apply in the case when such damages have beencaused due to reasons for which the Hotel is not liable.

2. The Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters The responsibility of the Hotel for accommodation begins from the time the Guest registers at the front desk,and terminates when the guest leaves the room to depart.

3.The responsibility of the Hotel for accommodation begins from the time the Guest registers at the front desk, and terminates when the guest leaves the room to depart.


Handling when the Hotel is Unable to Provide Contracted Guestroom

Article 13.The Hotel shall,when unable to provide contracted room,arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.

2.When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph,the Hotel shall pay the Guest acompensation fee equivalent to the cancellation changes and the compensation fee shall be applied to the reparations.However,when the Hotel cannot provide accommodation due to causes for which the Hotel is not liable,the Hotel does not compensate the Guest.


Handling of Deposited Articles

Article 14.The Hotel shall compensate the Guest for the damages when loss,breakage or other damage is caused to the goods,cash or valuables deposited at the front desk by the Guest,except in the case when this occurred due to cases of force majeure.However for cash and valuables, Guest has failed to do so,the Hotel shall not compensate.


Custody of Baggage and/or Belongings of the Guest

Article 15.When the baggage of the Guest is brought into the Hotel before the guest arrival time,the Hotel shall be liable to keep it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of the gust check-in.

2. When the baggage or belonging of the Guest is found left after the guest check-out,and no instructions is given to Hotel by the owner or when the ownership is not confirmed,the Hotel shall keep the article for 7 days including the day it is found,and after this period, the Hotel shall notify to the police. Food and drinks may be disposed the next day.

3. The Hotel's liability in regard to the custody of the Guest's baggage and belonging in the case it leave in the hotel, shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and the customer could not request for reinvestigation.


Liability of the Guest

Article 16.The Guest shall compensate the Hotel for the damages caused through intention or negligence on the part of the Guest.


Room Cleaning

The guest continuous stay 2 more days, basically the room will be cleaned every day.

2. When the guest who request not to clean the room, at least once in 3 days, the hotel will clean the room. The guest could not refuse this rule.

Revision of the terms and conditions

Terms and conditions are revise if it's necessary.


Graph1 Prediction procedure of the accommodation fee

1. The accommodation fee follow by the brochure, HP and the notice board in the hotel.

2. The capacity in the room is only a person (infants are not included). However the limit of the number of person, ages and the weight will depend on the room.

3. When the hotel provide meals and bed for pre-school child, the guest need to pay the breakfast fee.


Graph2 Cancelation fee; (Contracted number of persons:1)
No show Accommo-dation Day1 day Prior to accommo-dation Day2 days to 14 days prior to accommo-dation Days15 days to 30days prior to accommo-dation Days
100% 100%80%50%30%
Graph3 Compensating materials; (Contracted number of persons:1)
Accommo-dation Day 1 Day Prior to Accommo-dation Day2 Days Prior to 14 Accommo-dation Days
100% 20%

Rules of Conduct

The hotel takes this opportunity to welcome you and to invite you to make full use of our facilities.Our accommodation and facilities are operated under rules similar to those of other hotels with international standards. The Hotel reserves the right, as per Article 11 of Agreement, to terminate a stay at the hotel in the event that any of the following rules are violated:

1. Minors are not allowed to stay at this hotel without the consent of their parents or guardians.

2. Not to smoke in the hotel.

3. Not to bring into the hotel items such as;

Animals and birds (except for seeing-eye dogs).
Drugs, which prohibited by the law.
Gasoline, explosives, inflammable items.
Illegally-owned guns and swords.
Bulky items, such as significantly heavy and many items.
Offensive smelling items.
Garbage
Items the hotel specified not to bring to the guest room.

Not to annoy other guests by following rules,

(1) Not to gamble and commit any offense against public decency or public order in your room or in the hallways.
(2) Not to bring beverage, take a photo without allowance, and exclude staying for the purpose.
(3) Not to have your visitors use facilities of your room.
(4) Not to move furniture from fixed positions within the hotel and not to alter or rearrange the fixtures in the room without permission of the hotel.
(5) Not to leave your belongings in the lobby or the hallway at any time.

5. If the guest lost room keys, the charge will be costed by the guest.

6. If the staff ask the guest additional facility usage fees, it is necessary to pay at the time to check out.

7. Valuables ―Please take care of your valuables by yourself. The management is not responsible for valuables lost in the Hotel.

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